Return Policy

Last updated: 07.07.2025


At AnesthesiaBoard.se, we are committed to providing high-quality educational content and digital services for anaesthesiology professionals. Please read our return policy carefully before purchasing any of our digital products or subscriptions.

1. Digital Products – No Refunds

Due to the nature of digital content, all purchases made on AnesthesiaBoard.se are non-refundable once access to the product or service has been granted. This includes:

  • Subscriptions to question banks and study materials

  • Access to AI-powered oral exam simulations

  • Downloads or streaming of digital resources

By completing a purchase, you acknowledge and agree that you lose your right to withdraw from the contract once the download or access begins.

2. Exceptional Circumstances

Refunds may only be issued in the following exceptional cases:

  • Duplicate charges or accidental multiple purchases (contact us within 7 days)

  • Technical issues that prevent access to the product and cannot be resolved within a reasonable time (typically 3 business days)

  • Fraudulent use of your payment method (proof required)

To request a refund under these circumstances, please email us at contact@anesthesiaboard.se with your full name, order number, and a description of the issue. All refund requests are reviewed individually.

3. Membership Cancellation

You may cancel your recurring membership subscription at any time. Your access will remain active until the end of your current billing period. Cancelled memberships are not eligible for partial refunds.

To cancel your subscription, go to your Account Settings or contact our support team.

4. Contact

If you have any questions about our return policy, please contact:

AnesthesiaBoard.se Support
📧 contact@anesthesiaboard.se